Frequently Asked Questions (FAQ)

1. What types of face makeup products do you offer?
We specialize in a wide range of face makeup products including foundations, concealers, bronzers, highlighters, pressed powders, loose powders, and face palettes designed to suit all skin tones and types.

2. Are your products suitable for sensitive skin?
Yes, our formulas are dermatologist-tested and made with skin-friendly ingredients. However, if you have specific allergies or sensitivities, we recommend checking the ingredient list before use.

3. How do I choose the right shade for my skin?
We offer a variety of shades to accommodate diverse skin tones. You can refer to our shade guide on the product pages or contact our customer service team for personalized assistance.

4. Do you test your products on animals?
No, Jones Road UATY is proud to be cruelty-free. We never test our products or ingredients on animals.

5. What is your return policy?
We accept returns within 30 days of purchase if the product is unused and in its original packaging. Please contact our support team at info@jonesroaduaty.site for return instructions.

6. How long does shipping take?
Standard shipping typically takes 5-7 business days within the United States. Expedited shipping options are also available at checkout.

7. Can I use your products if I have oily skin?
Absolutely! Many of our face makeup products are formulated to control shine and provide a matte finish, ideal for oily and combination skin types.

8. How should I store my makeup products?
Keep your makeup in a cool, dry place away from direct sunlight to maintain product quality and longevity.