Shipping Policy

Thank you for shopping with Jones Road UATY. We are committed to delivering your face makeup products safely and promptly. Please read our shipping policy for details on order processing, delivery times, and shipping options.

Order Processing

Orders are processed within 1-2 business days after payment confirmation (Monday to Friday, excluding holidays).
You will receive a confirmation email with tracking information once your order ships.

Shipping Methods & Delivery Times

We offer the following shipping options within the United States:

Standard Shipping: 5-7 business days
Expedited Shipping: 2-3 business days (additional cost applies)
Overnight Shipping: 1 business day (additional cost applies)

Delivery times may vary due to carrier delays, weather conditions, or holidays.

Shipping Costs

Shipping fees are calculated at checkout based on the shipping method and order size. Free standard shipping may be available on orders over a certain amount — please check our promotions.

International Shipping

Currently, we only ship within the United States. We are working to expand our shipping services internationally in the near future.

Order Tracking

Once your order ships, a tracking number will be emailed to you. You can use it to monitor your package’s delivery status.

Shipping Address

Please ensure your shipping address is complete and accurate. We are not responsible for delays or lost packages due to incorrect or incomplete addresses.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us immediately at info@jonesroaduaty.site so we can assist you.